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Business System Analyst

Location: Hyderabad, Telangana, India

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Requisition Number: 1651

Position Title: Business Systems Analyst

External Description:

 

Job Title:

Business Systems Analyst

Job Code:

990429

FLSA Status:

 

Job Family:

 
   

 

Position Objective


Objective


The Business Systems Analyst day-to-day activities include: provide tier II technical support to end users on various issues, responsible for responding to, documenting and resolving production support tickets in a timely manner. Aid in defining technical problems and working with development staff to determine solutions. Provide assistance in testing and validating solutions. Performs ongoing activities to maintain and enhance overall system performance. Business Systems Analysts primarily focus on support and maintenance of systems, but may be asked to assist with other operational activities as needed.

Depending on team assignment, role will focus in one of the following areas and require knowledge & skills in the technologies outlined:

  • Web Team: HTML, Java, SQL 
  • PeopleSoft Mid-Office: Contract Management, Order Requisitioning, Order Fulfillment, Onboarding & I9, Application Designer, Integration Broker, SQL
  • Front-Office: Lead Lifecycle, Sales,Marketing, & Recruiting. CRM, Marketing Automation, Agile Tools (JIRA), Recruiting Platform/ ATS
  • JDE: GL, AP, FA; PS 9.2: Pay/Bill (PB), Receivables (AR), Billing (BI), Contracts (CA), Project Costing (PC), Staffing, Portal, Compensation: Iconixx
  • PeopleSoft Human Capital Systems: PS 9.0: Payroll, HR, Benefits, Self Service
  • Reporting: SQL (Oracle, MSSQL, bigquery), BI tools (Pentaho, SSRS, Tableau), Agile, preferred - PeopleSoft (HR & FS), CRM, ATS
  • Data Engineering:  Working knowledge with SQL and relational databases ; Preferred: experience with Oracle and SQL server

Duties and Responsibilities


Description

% of Time Spent

• Requirements/Acceptance Criteria: Completes work with some independence and some supervision. Follows operating policies. Interprets organizational policies. Self Starter with strong analytical and problem solving skills. Strong time management and organizational skills.

40%

   

• Production Support: Moderately Complex Troubleshooting. Strong business and technology acumen (Agile Methodologies, Full SDLC). Provide Tier II technical support. Analyze application enhancements requested by users. Make formal recommendations, write application specifications including conversion, upgrade and interface routines.

25%

   

• Testing: Support all testing needs for defined changes. Participate in QA/UAT testing initiatives. Develop and execute test plans, report results and communicate resolution to users.

35%

 

Background


Education


Min/Preferred

Education Level

Description

Minimum

4 Year / Bachelors Degree

Business or Computer Science or equivalent experience


Work Experience


Minimum Years of Experience

Maximum Years of Experience

Comments

3

 

Defining, analyzing and crafting Req/User stories and Acceptance Criteria

3

 

Working in a fast paced IT environment and utilizing SDLC Methodologies - Agile/LEAN (preferred), Waterfall, 

3

 

Demonstrated Experience with the following (delete experience that does not apply for each posting):

·   Web Team: HTML, Java, SQL
·   PeopleSoft Mid-Office: Contract Management, Order Requisitioning, Order Fulfillment, Onboarding & I9, Application Designer, Integration Broker, SQL
·   Front-Office: Lead Lifecycle, Sales,Marketing, & Recruiting- CRM, Marketing Automation, Agile Tools (JIRA), Recruiting Platform/ ATS
·   JDE: GL, AP, FA; PS 9.2: Pay/Bill (PB), Receivables (AR), Billing (BI), Contracts (CA), Project Costing (PC), Staffing, Portal, Compensation: Iconixx
·   PeopleSoft Human Capital Systems: PS 9.0: Payroll, HR, Benefits, Self Service

1

 

Project Management and testing experience

   

Intermediate proficiency with: Wireframe, Ups, Process Mapping, Visio, and MS Office Suite as applicable for team 


Knowledge, Skills, and Abilities


• World League IT Competencies

  • Business Impact: Intermediate Business Domain knowledge.
  • Strategic Architect: Intermediate level understanding of technical area relevant to role.
  • Influential Networker: Influential within team.
  • Governance & Protection: Follows Risk management protocols.
  • Culture of Innovation: Identifies opportunities for improvement within work area.

• Leadership 2020 Competencies

  • Intellectual Strength: Demonstrated success working with abstract requirements. Intermediate ability to identify issues/gaps at early stage. Intermediate problem solving. Demonstrated ability to apply concepts appropriately.
  • Agility: Ability to respond to customer needs with speed and accuracy. Willingness and eager to learn; is curious.
  • Excellent Execution: Ability to follow standards & directions. Ability to multitask and prioritize work. Accountable for personal results and teamwork. Asks for guidance as needed.
  • Leadership: Sense of ownership & commitment. Values diverse perspectives. Has a high standard for own work and result.
  • Connecting: Effective verbal and written communication skills. Ability to communicate commitment and work collaboratively.
  • Partnering: Basic situation analysis combining the technical and business point of view.

 

Additional Details


Job Structure


Manager Level

Supervisory Responsibility

Non-Manager/Individual Contributor

No supervisory responsibility for internal employees


Organizational Structure


Job Title to which this position reports

Job Titles directly reporting to this position

Manager, Sr. Manager, Director of IT

 

Working Conditions


Travel

Work Hours

 

Occasional nights and weekends required



The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts or working conditions. Randstad reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.



Travel

Work Hours

 N/A

Occasional nights and weekends required

City:

State:

Community / Marketing Title: Business System Analyst

Company Profile:

Location_formattedLocationLong: Hyderabad, Telangana IN

CountryEEOText_Description: India EEO