Senior - Business System Analyst

Location: Hyderabad, Telangana, India


Requisition Number: 1737

Position Title: Business Systems Analyst

External Description:


Job Title:

Business Systems Analyst

Job Code:


FLSA Status:


Job Family:



Position Objective


Position Objective



Sr Business-System Analysts have significant experience in one or more of the technologies our Corporate IT team supports. Sr. Business Systems Analysts have progressive, demonstrated experience delivering valued solutions to stakeholders and breadth of knowledge of delivered system functionality. The Sr. Business Systems Analyst is a functional expert and bridge between business users and development groups and will drive delivery of business solutions that leverage technology. Sr. Business Systems Analysts must be inquisitive, detail oriented, and highly motivated, and they must possess excellent communications skills, strong work ethic, and the ability to thrive in a fast paced, changing, high pressure environment. 

Depending on team assignment, role will focus in one of the following areas and require knowledge & skills in the technologies outlined:

·    PeopleSoft Mid-Office: Contract Management, Order Requisitioning, Order Fulfillment

·    Front-Office: Lead Lifecycle, Sales,Marketing, & Recruiting- CRM, Marketing Automation, Agile Tools (JIRA), Recruiting Platform/ ATS

  • PeopleSoft Human Capital Systems: PS 9.0: Payroll, HR, Benefits, Self Service
  • Reporting: SQL (Oracle, MSSQL, bigquery), BI tools (Pentaho, SSRS, Tableau), Agile, preferred - PeopleSoft (HR & FS), CRM, ATS
  • Preferred: knowledge of Peoplesoft or other ERP systems
  • Nice to have: Working in a cloud environment; experience with Google BigQuery

Duties and Responsibilities


% of Time Spent

• Requirements/Acceptance Criteria: Completes work with some independence and some supervision. Follows operating policies. Interprets organizational policies. Self Starter with strong analytical and problem solving skills. Strong time management and organizational skills.


 Stakeholder Management: Manages stakeholder expectations. Frequent contact with equivalent level inter-organizational associates concerning projects, operations decisions, scheduling requirements or contractual clarification. Attends briefings and technical meetings for internal and external representatives. Responsive and diplomatic. Excellent communication skills (written and verbal) with all levels of company personnel. Ability to maintain positive relationships through changing project requirements and priorities in a deadline-driven, dynamic work environment. Meet deadlines, and exceeds goals in high-pressure situations. Customer focus. Act as liaison between the business and development groups and be the functional driver for business and technology solution requests, including projects, enhancements, upgrades, patches, break fixes, etc.  10%

• Production Support: Moderately Complex Troubleshooting. Strong business and technology acumen (Agile Methodologies, Full SDLC). Provide Tier II technical support. Analyze application enhancements requested by users. Make formal recommendations, write application specifications including conversion, upgrade and interface routines.


 Project Management: Manages medium projects, assist in managing complex projects. Project management methodology familiarity, including knowledge of change management practices and related tools. Manage small projects using internal project methodology. Project management and delivery using structured methodology. Meet deadlines, and exceeds goals in high-pressure situations. Maintain change documentation. Coordinate implementations. Support existing projects already in production. Manage requested enhancements to meet departmental needs. Manage project scope. Team Coaching: Provides peer reviews and guides others. Assist Jr. team members.  10%

• Testing: Support all testing needs for defined changes. Participate in QA/UAT testing initiatives. Develop and execute test plans, report results and communicate resolution to users.






Education Level



4 Year / Bachelors Degree

Business or Computer Science or equivalent experience

Work Experience

Minimum Years of Experience

Maximum Years of Experience




Defining, analyzing and crafting Req/User stories and Acceptance Criteria



Working in a fast paced IT environment and utilizing SDLC Methodologies - Agile/LEAN (preferred), Waterfall, 



Demonstrated Experience with the following (delete experience that does not apply for each posting):

·   Web Team: HTML, Java, SQL
·   PeopleSoft Mid-Office: Contract Management, Order Requisitioning, Order Fulfillment, Onboarding & I9, Application Designer, Integration Broker, SQL
·   Front-Office: Lead Lifecycle, Sales,Marketing, & Recruiting- CRM, Marketing Automation, Agile Tools (JIRA), Recruiting Platform/ ATS
·   JDE: GL, AP, FA; PS 9.2: Pay/Bill (PB), Receivables (AR), Billing (BI), Contracts (CA), Project Costing (PC), Staffing, Portal, Compensation: Iconixx
·   PeopleSoft Human Capital Systems: PS 9.0: Payroll, HR, Benefits, Self Service



Project Management and testing experience


Intermediate proficiency with: Wireframe, Ups, Process Mapping, Visio, and MS Office Suite as applicable for team 

Knowledge, Skills, and Abilities

• World League IT Competencies

  • Business Impact: Intermediate Business Domain knowledge.
  • Strategic Architect: Intermediate level understanding of technical area relevant to role.
  • Influential Networker: Influential within team.
  • Governance & Protection: Follows Risk management protocols.
  • Culture of Innovation: Identifies opportunities for improvement within work area.

• Leadership 2020 Competencies

  • Intellectual Strength: Demonstrated success working with abstract requirements. Intermediate ability to identify issues/gaps at early stage. Intermediate problem solving. Demonstrated ability to apply concepts appropriately.
  • Agility: Ability to respond to customer needs with speed and accuracy. Willingness and eager to learn; is curious.
  • Excellent Execution: Ability to follow standards & directions. Ability to multitask and prioritize work. Accountable for personal results and teamwork. Asks for guidance as needed.
  • Leadership: Sense of ownership & commitment. Values diverse perspectives. Has a high standard for own work and result.
  • Connecting: Effective verbal and written communication skills. Ability to communicate commitment and work collaboratively.
  • Partnering: Basic situation analysis combining the technical and business point of view.


Additional Details

Job Structure

Manager Level

Supervisory Responsibility

Non-Manager/Individual Contributor

No supervisory responsibility for internal employees

Organizational Structure

Job Title to which this position reports

Job Titles directly reporting to this position

Manager, Sr. Manager, Director of IT


Working Conditions


Work Hours


Occasional nights and weekends required

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts or working conditions. Randstad reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.


Work Hours


Occasional nights and weekends required



Community / Marketing Title: Senior - Business System Analyst

Company Profile:

Location_formattedLocationLong: Hyderabad, Telangana IN

CountryEEOText_Description: India EEO