Description

% of Time Spent

• Requirements/Acceptance Criteria: Completes work with some independence and some supervision. Follows operating policies. Interprets organizational policies. Self Starter with strong analytical and problem solving skills. Strong time management and organizational skills.

20%

Stakeholder Management: Aligns team with stakeholder expectations. Frequent contact with equivalent level inter-organizational associates concerning projects, operations decisions, scheduling requirements or contractual clarification. Attends briefings and technical meetings for internal and external representatives. Responsive and diplomatic. Excellent communication skills (written and verbal) with all levels of company personnel. Ability to maintain positive relationships through changing project requirements and priorities in a deadline-driven, dynamic work environment. Meet deadlines, and exceeds goals in high-pressure situations. Customer focus. Act as liaison between the business and development groups and be the functional driver for business and technology solution requests, including projects, enhancements, upgrades, patches, break fixes, etc.

• 

Production Support: Expert Troubleshooting, Lead and develop others. Strong business and technology acumen (Agile Methodologies, Full SDLC). Provide Tier II technical support, operations, and production support for assigned system components. Analyze application enhancements requested by users. Make formal recommendations, write application specifications including conversion, upgrade and interface routines. Provide valued system analysis of business and user needs. Leverage technology development, and facilitate redesign of business processes to improve business operations that leverage technology. With development, estimate work effort and build business cases for projects and their components. Translate business requirements into functional capabilities. Research and recommend design solutions for proposed initiatives.

20%

• Project Management: Assist in managing projects. Project management methodology expert, including knowledge of change management practices and related tools. Manage small projects using internal project methodology. Project management and delivery using structured methodology. Meet deadlines, and exceeds goals in high-pressure situations. Maintain change documentation. Coordinate implementations. Support existing projects already in production. Manage requested enhancements to meet departmental needs. Manage project scope. Provide project management for multi-functional initiatives.

15%

Min/Preferred

Education Level

Description

Minimum

4 Year / Bachelors Degree

Business or Computer Science or equivalent experience

Minimum Years of Experience

Maximum Years of Experience

Comments

8

Defining, analyzing and crafting Req/User stories and Acceptance Criteria

8

Working in a fast paced IT environment and utilizing SDLC Methodologies - Agile/LEAN (preferred), Waterfall, 

6

Demonstrated Experience with the following (delete experience that does not apply for each posting):

·   Web Team: HTML, Java, SQL
·   PeopleSoft Mid-Office: Contract Management, Order Requisitioning, Order Fulfillment, Onboarding & I9, Application Designer, Integration Broker, SQL
·   Front-Office: Lead Lifecycle, Sales,Marketing, & Recruiting- CRM, Marketing Automation, Agile Tools (JIRA), Recruiting Platform/ ATS
·   JDE: GL, AP, FA; PS 9.2: Pay/Bill (PB), Receivables (AR), Billing (BI), Contracts (CA), Project Costing (PC), Staffing, Portal, Compensation: Iconixx
·   PeopleSoft Human Capital Systems: PS 9.0: Payroll, HR, Benefits, Self Service

5

Project Management and testing experience

Intermediate proficiency with: Wireframe, Ups, Process Mapping, Visio, and MS Office Suite as applicable for team 

• World League IT Competencies

• Business Impact: Intermediate Business Domain knowledge.
• Strategic Architect: Intermediate level understanding of technical area relevant to role.
• Influential Networker: Influential within team.
• Governance & Protection: Follows Risk management protocols.
• Culture of Innovation: Identifies opportunities for improvement within work area.

• Leadership 2020 Competencies

• Intellectual Strength: Demonstrated success working with abstract requirements. Intermediate ability to identify issues/gaps at early stage. Intermediate problem solving. Demonstrated ability to apply concepts appropriately.
• Agility: Ability to respond to customer needs with speed and accuracy. Willingness and eager to learn; is curious.
• Excellent Execution: Ability to follow standards & directions. Ability to multitask and prioritize work. Accountable for personal results and teamwork. Asks for guidance as needed.
• Leadership: Sense of ownership & commitment. Values diverse perspectives. Has a high standard for own work and result.
• Connecting: Effective verbal and written communication skills. Ability to communicate commitment and work collaboratively.
• Partnering: Basic situation analysis combining the technical and business point of view.

Manager Level

Supervisory Responsibility

Non-Manager/Individual Contributor

No supervisory responsibility for internal employees

Job Title to which this position reports

Job Titles directly reporting to this position

Manager, Sr. Manager, Director of IT

Travel

Work Hours

Occasional nights and weekends required

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts or working conditions. Randstad reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.